Shipping Policy
Last updated: September 4, 2026
At Sexy lingerie , we want your shopping experience to be simple, secure, and discreet. We work with trusted third-party fulfillment partners to ship your lingerie orders directly to you.
Order Processing
Orders are normally processed within 1–3 business days after payment has been successfully received.Once your order has been processed and dispatched, you will receive a shipping confirmation with tracking information when available.During busy periods, promotions, holidays, or periods of high order volume, processing may take longer than usual.
Delivery Times
Delivery times depend on your location and the shipping method available for your order.Estimated delivery times will be shown at checkout where applicable. Please remember that these are estimates and are not guaranteed delivery dates.Delivery may occasionally take longer due to:
– Courier delays
– Customs clearance
– Weather conditions
– Public holidays
– Incorrect or incomplete delivery information
– Other circumstances outside our control
Shipping Charges
Shipping costs are calculated and displayed at checkout based on your delivery location and the shipping option available for your order.Any free-shipping promotions will be subject to the terms stated on the relevant promotion.
Discreet Packaging
Your privacy matters to us.Lingerie orders are shipped in plain, discreet packaging wherever possible. The external packaging is not designed to advertise the products contained inside.Please note that packaging may vary depending on the fulfillment or shipping provider.
Order Tracking
When tracking is available, we will provide your tracking information after your order has been dispatched.Tracking information may take 24–48 hours to become active after shipment.
Incorrect Address
Please carefully check your shipping address before completing your purchase.If you realize that your address is incorrect, contact us immediately at gpwellnessventures@gmail.com. We will try to correct it before your order is dispatched, but we cannot guarantee that changes can be made after an order has entered fulfillment.If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before it can be reshipped.
Lost or Delayed Orders
If your order appears to be delayed, please check the tracking information first.If your package has not arrived within a reasonable period after the estimated delivery date, contact us at gpwellnessventures@gmail.com with your order number.We will work with the relevant shipping or fulfillment provider to investigate the issue.
International Shipping & Customs
For international orders, customs duties, import taxes, or other fees may be charged by the destination country.Unless otherwise stated at checkout, these charges are the responsibility of the customer.Customs procedures can also cause delays that are outside our control.
Third-Party Fulfillment
Because we operate as a dropshipping business, your order may be fulfilled and shipped directly by one of our third-party suppliers or fulfillment partners.This means the shipping origin, packaging, carrier, and tracking information may vary depending on the product and destination.We remain available to assist you with any shipping questions or problems relating to your order.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery.
Please provide:- Your order number-
A description of the problem-
Clear photographs of the item and packaging
We will review your request and work with you to resolve the issue in accordance with our return and refund policy
.Contact Us
For shipping questions or assistance with your order,
please contact: gpwellnessventures@gmail.com
Email: gpwellnessventures@gmail.com
We’re here to help make your shopping experience as smooth and discreet as possible.